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Help at Home / Personal Care
PERSONAL CARE
Daily care, delivered with dignity.
Personal care services covering showering, dressing, grooming, continence support and morning/evening
routines. Delivered in your home by trained support professionals matched to your routine and preferences.
Personal care is the most intimate of the in-home services we provide, which is exactly why we treat it as the most important to get right. The match matters. The consistency matters. The respect with which it is delivered matters.
Every Neta Care support professional is trained, supervised and accountable, and matched carefully to the people they support. Compatibility leads. Funding follows.
What's Included
The detail of what we offer.
Showering & bathing
Assistance with showering or bathing, including transfers, hair washing and skin care.
Dressing & grooming
Help with dressing, grooming, oral care and morning preparation.
Toileting & continence
Discreet, dignified support with toileting and continence management.
Medication support
Prompting, monitoring and assistance with medications as part of your support plan.
Mobility assistance
Transfers, walking aids and safe movement support.
Routine support
Morning and evening routine support tailored to how you like things done.
Who This Is For
Who we support with this service.
• NDIS participants with funded personal care supports.
• Older Australians on HCP or CHSP.
• Veterans with DVA entitlements.
• NIISQ participants.
• Privately funded individuals.
How We Deliver
How we match support professionals.
Before personal care begins, we conduct a comprehensive intake to understand your routine, preferences, cultural needs, medical considerations and the people in your household. We then identify support professionals from our team who fit those requirements.
You meet a proposed support professional before they start. If the match is not right, we keep looking. Compatibility is the foundation.
Once matched, we prioritise continuity: same support professional, same time, same approach, as much as practically possible.
Funding
How this service can be funded.
NDIS Core Supports
Assistance with Daily Life - Personal Activities.
HCP Levels 1 to 4
Home Care Package funding.
CHSP
Entry-level personal care.
DVA
Gold and eligible White Card entitlements.
Private
Fee for service available.
Related Services
You might also need.
Household Services
Cleaning, laundry, meal preparation alongside personal care.
Nursing Care
Clinical care delivered alongside personal care.
Community Access
Out-of-home support to complement in-home care.
FREQUENTLY ASKED
Common questions.
Is personal care delivered by the same person each visit?
Where possible, yes. We prioritise consistency in personal care because the trust and rapport that builds with the same support professional is part of what makes the support work.
Can I have a male or female support professional?
Yes. Gender preferences are honoured in our matching process and are a primary consideration in personal care delivery.
What if my support professional is sick?
Our team coordinates cover from a small pool of support professionals briefed on your preferences. You are always informed in advance.
Ready to start?
Reach out to our intake team. A real person will respond within one business day.
