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Help in the Community /Transport
TRansport
Getting where you need to go.
Transport is the thing that turns a plan into a life. We provide accompanied travel to appointments,
the shops, community activities, social events, and anywhere else you need to be.
what we do
Transport that comes with support.
Our transport service isn't just a ride. A Neta Care support professional collects you from home, accompanies you to the destination, supports you while you're there if needed, and brings you home. The same person each time, wherever possible.
For people who can't drive, can't catch public transport easily, or need a steady presence in unfamiliar settings, it changes what is possible in a week.
Where We Take People
Common trips.
Medical & allied health
GP, specialist appointments, allied health, dentists, opticians, pathology.
Shopping & banking
Groceries, pharmacy, post office, Centrelink, bank visits.
Social & community
Friend visits, family events, community groups, religious services, hobby clubs.
Recreation
Beach, parks, libraries, cinema, restaurants, day trips.
Education & training
TAFE, adult education, training courses, work placements.
Family commitments
Children's school events, family birthdays, weddings, funerals.
Funding
How transport is funded.
NDIS. Two ways: Core Supports — Transport allocation (a fixed annual amount on your plan), or as part of Assistance with Social and Community Participation (where the support professional drives you as part of the supported activity).
Aged Care. Home Care Packages can fund transport; CHSP funds dedicated Transport service.
DVA. Limited transport supports for Gold and White Card holders.
Bookings
How to book.
Standing transport (the same trip each week) is easiest to plan around. Ad-hoc trips are also fine — give us as much notice as you can, ideally 48 hours, more for medical appointments. Emergency transport is not what we do; for emergencies call 000 or Queensland Ambulance.
Related pages
Community Access
1:1 support that often includes transport.
Social Participation
Getting out and connecting with community.
Group Activities
Group progrms (transport included).
Ready to talk about support?
Our intake team will listen to your situation and explain the right pathway. No obligation, no pressure.
